Quotespan

Lead notifications

Email via Mailgun (always); SMS via Twilio (optional). Retried with backoff and resendable.

When a lead is captured Quotespan enqueues a notification to you. The work is done by a queue with retries so a transient provider hiccup does not lose the alert.

Channels

  • Email — sent through Mailgun. Always available.
  • SMS — sent through Twilio. Only enabled when the Twilio credentials are configured on the server.

Lifecycle

Each notification is persisted with a status: pending → sending → sent. On failure it is requeued with exponential backoff up to 5 attempts, then moved to dead.

Per-user preferences

Toggle notifyByEmail and notifyBySms under /account → Notifications. The dispatcher respects them before enqueueing.

Resend from a lead

Open any lead in the inbox and click Resend notification — useful if the original landed in spam or you simply missed it.